Customer Support

Context Help

If you lose your way inside our hosting Control Panel, the very first step you should take is to click the Help button, which is present on each page. A popup will open. It offers exhaustive information about all the operations that you can carry out on that particular page. Each popup appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a huge library of how-to videos clarifying how to work with our web hosting Control Panel. They're intended for those of you who would like to see how things are being done instead of just reading articles. In this way, anyone can quickly get to know our hosting Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you searching for, have a glimpse at our extensive FAQ database, which contains questions asked by actual individuals and offers real solutions. We constantly "revamp" our Frequently Asked Questions database with new questions & answers in order to encompass all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you searching for in the FAQ database either, you can get in touch with our great team of customer support engineers available 24-7-365 and eager to assist you with any problem. Each support ticket you send will be replied to in less than 60 minutes (the average response time being just twenty minutes), so you won't have to wait a long time to get your question answered.